|Executive agency overview|
|Formed||March 30, 1984)|
|Annual budget||£2.56 billion (2010-11)|
|Parent department||Department for Transport|
The Highways Agency is an executive agency, part of the Department for Transport in England. It has responsibility for managing the core road network in England. It operates a variety of information services, liaises with other government agencies as well as providing staff to deal with incidents on their roads.
The agency was created on 30 March 1994. The current Chief Executive, Graham Dalton, took up his post on 30 June 2008. Prior to joining the agency he was a director at the Department for Transport, responsible for the delivery of major rail investment projects including the Channel Tunnel Rail Link and Thameslink. He replaced the previous Chief Executive, Archie Robertson.
The Agency is responsible for operating the strategic road network in England which consists of most motorways and significant trunk A roads. It has a length of approximately 4,300 miles (6,920 km), which accounts for 34% of all road travel and 67% of lorry freight travel. Most lower grade roads are the responsibility of local authorities.
Operational areas 
The Highways Agency's operations are split into six regions that are roughly based on the regions of England. These regions are subdivided into 13 operational areas. These areas are managed and maintained by an Area team and a contractor, known as a Managing Agent (MA) or Managing Agent Contractor (MAC). In addition, there are a number of sections of road that are managed by DBFO contracts separate from the area teams.
National Traffic Information Service (NTIS) 
The Highways Agency operates the National Traffic Information Service, which is the information hub of the English strategic road network.
The £57 million service is based at Quinton near Birmingham and is responsible for providing accurate, historical, real-time and predictive traffic information to businesses, the travelling public and Highways Agency operations. It collects information from MIDAS electronic loops in the road surface, ANPR cameras and CCTV cameras, and over 250 operational partners including the police and local authorities.
It then disseminates this information to the public using 2,500 roadside variable-message signs, the Traffic England website and the telephone based Highways Agency Information Line (HAIL) as well as distributing information to the media and business through a number of data feeds
Area teams 
The motorway network is divided into "Areas". They are contracts that are awarded by the Department for Transport. The Area Teams work alongside the Highways Agency Traffic Officer Service – providing incident support, emergency traffic management and infrastructure maintenance. They are responsible for the management and operation of the roads in their area. In 2009, fleet tracking has been deployed to assist area teams to manage their specialist winter maintenance vehicles during the Cold Snap.
Traffic Officer & Regional Control Centres 
Click here for more information on the Highways Agency Traffic Officer service.
The Highways Agency employs uniformed Traffic Officers; on-road and control room, as well as specialist staff for work in engineering, surveying, accountancy, and administration. There is a graduate entry scheme, with general entry and specialist engineering entry options. For the Traffic Officer Service each team is supervised by a Team Manager, one of between six and eight such managers generally working together, to ensure 24 hour management cover.
Traffic England 
Traffic England is the Highways Agency brand for traffic information. Currently there are three public channels delivering information on the Highways Agency's road network: a web site at trafficengland.com, a digital radio station, and a telephone service.
The Traffic England web site gives the latest traffic conditions as well as details of any roadworks or events that may cause congestion. By selecting current motorway information you can see the average speed between individual motorway junctions, what is being displayed on all the variable-message signs, and images from traffic cameras. There is a downloadable traffic ticker so the latest traffic news appears straight on your own desktop.
Survive Group 
The Survive Group is a partnership between the Highways Agency, the Association of Chief Police Officers (ACPO), the breakdown/recovery industry and other road service providers. The Survive Group has been established to improve the safety of those who work on the road network and the travelling public and is also dedicated to the promotion of driving safety. The name Survive comes from Safe Use of Roadside Verges In Vehicular Emergencies.
The Survive Group website holds information on the Survive Group membership details and activities being undertaken by the working groups. It also supplies advice on how to drive safely in a wide range of driving conditions, advice on planning journeys. Survive also provides publications and new guidance produced by the Survive members plus news on new initiatives and forthcoming road safety events.
See also 
- Highways Agency Traffic Officers
- Transport Scotland
- Department of Economy and Transport in Wales
- Traffic Radio
- Roads Service Northern Ireland
- Survive Group
- London Streets
- Off-Network Tactical Diversion Route
- Design Manual for Roads and Bridges
- Concrete step barrier
- "Hansard, Vol 240 Col 929". 1994-03-30. Retrieved 2008-06-05. "My target was to complete the review in time for it to provide the basis for the new Highways Agency, which is being launched today."
- "Appointment of Highways Agency Chief Executive" (Press release). Government News Network. 2008-06-12. Retrieved 2008-07-08.
- "The Traffic Control Centre Project". The Highways Agency's Traffic Control Centre Project. Highways Agency. Retrieved 2008-01-01.
- "Highways Agency Business Plan 2013-14". Highways Agency. Retrieved 2013-04-16.
- "Trunk Road Proposals and Your Home". Highways Agency. Retrieved 2007-11-18.
- "Road Projects". Highways Agency. Retrieved 2009-05-14.
- "Maps of the Agency's operational areas". Highways Agency. Retrieved 2009-05-14.
- "Types of Road Project". Highways Agency. Retrieved 2009-05-14.
- "Area 1 - South West England". Highways Agency. Retrieved 2009-05-14.
- "Area 2 Bristol/Gloucestershire/M5". Highways Agency. Retrieved 2009-05-14.
- "Area 3 Berks/Bucks/Hants". Highways Agency. Retrieved 2009-05-14.
- "Area 4 Kent/Sussex/M2 etc". Highways Agency. Retrieved 2009-05-14.
- "Area 5 M25 ring around London". Highways Agency. Retrieved 2009-05-14.
- "Area 6 Cambs/M11 corridor". Highways Agency. Retrieved 2009-05-14.
- "Area 8 Northants/ M1 corridor etc". Highways Agency. Retrieved 2009-05-14.
- "Area 7 Derbyshire/Leicestershire/Notts". Highways Agency. Retrieved 2009-05-14.
- "Area 9 Staffordshire / Warwickshire/ West Midlands". Highways Agency. Retrieved 2009-05-14.
- "Area 10 Cheshire/Merseyside/Manchester". Highways Agency. Retrieved 2009-05-14.
- "Area 13 Cumbria/Lancs". Highways Agency. Retrieved 2009-05-14.
- "Area 12 Lincolnshire/Yorkshire". Highways Agency. Retrieved 2009-05-14.
- "Area 14 Durham/North Yorkshire/Tyne and Wear". Highways Agency. Retrieved 2009-05-14.
- Highways Agency – National Traffic Information Service
- "Overview". National Traffic Information Service. Highways Agency. Retrieved 2008-01-01.
- Highways Agency – National Traffic Information Service
- "Festive test for transport network". BBC News (British Broadcasting Corporation). 2007-12-21. Retrieved 2008-01-01.
- "Better Information" (PDF). Highways Agency. May 2004. Retrieved 2008-01-01.
- "Services to be Delivered". The Highways Agency's Traffic Control Centre Project. Highways Agency. Retrieved 2008-01-01.
- Highways Agency – How We Manage Our Roads
- Vehicle tracking assists road safety during cold snap
- Career information and graduate scheme details here.
- "Traffic England: Real-time traffic information". Highways Agency. Retrieved 2008-03-19.
- "Traffic England: Traffic information". Highways Agency. Retrieved 2008-03-19.
- "Traffic England: Event Information". Highways Agency. Retrieved 2008-03-19.
- "Traffic England: Current Motorway Information". Highways Agency. Retrieved 2008-03-19.
- "Highways Agency: Current Motorway Information Ticker". Highways Agency. Retrieved 2008-03-19.
- Official website
-  – This is the Highways Agency page on Traffic Officers.
- Traffic Radio
- Traffic England – live traffic information from the HA including delays, roadworks, roadside message signs